Privacy Policy
At Mattress Today Conroe, we respect your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have. By using our website, contacting us, or purchasing from us, you agree to this policy.
1. Information We Collect
We collect information in the following ways:
1.1 Information You Provide
- Name, phone number, email address
- Billing and shipping address
- Payment-related details (processed securely through third-party providers; we do not store full card numbers)
- Information submitted through forms, chats, or customer service requests
1.2 Information Collected Automatically
- Device information (browser type, IP address, operating system)
- How you interact with our website (pages visited, time spent, clicks)
- Cookies and similar tracking technologies
2. How We Use Your Information
- We use your information strictly for business purposes. No misuse. No selling to random third parties.
- To process orders, payments, and deliveries
- To confirm purchases, schedule pick-ups, and provide support
- To communicate updates, promotions, or reminders
- To improve website performance and customer experience
- To prevent fraudulent activities or unauthorized transactions
3. Sharing Your Information
- We only share your information with trusted service partners who help us run our business.
- This includes:
- Payment processors
- Delivery partners
- Website analytics and hosting services
- Your information is never sold.
Your information is never shared with unrelated third parties for marketing.
4. Data Security
- We take all reasonable steps to keep your information safe.
- Encrypted payment processing
- Secured website hosting
- Restricted access to personal data
- Regular monitoring and updates
- However, no online system is 100% secure, and you understand and agree that you share information at your own risk.
5. Cookies & Tracking Technologies
- We use cookies to:
- Improve website performance
- Understand how visitors use our website
- Deliver relevant offers or reminders
- You can disable cookies in your browser settings, but some website features may not function properly.
6. Your Choices
- You have the right to:
- Request access to the personal data we have
- Update or correct your information
- Opt-out of promotional messages
- Request deletion of data when legally applicable
- To make a request, contact us at:
mattresstodayconroe@gmail.com (replace with your official email if needed)
7. Store Policies Related to Purchases
The following policies apply to all purchases made online or in-store, and are included here for transparency:
- All Sales Final.
- No Refunds.
- Deposits are non-refundable.
- Deposits can be used as store credit (EXCEPT SPECIAL ORDERS).
- Delivery charges do not include set-up or removal of old bedding or box springs.
- Delivered merchandise will be dropped at the front door, garage, or main accessible area only.
- Second- or third-floor deliveries will have an additional charge.
- These store policies operate alongside this privacy policy but do not override your privacy rights.
8. Children’s Privacy
We do not knowingly collect information from children under 13. If we learn we have collected such data, it will be deleted.
9. Links to Third-Party Websites
Our website may contain links to external sites (payment gateways, social media, etc.).
We are not responsible for their privacy practices.
10. Changes to This Policy
We may update this Privacy Policy as needed. Updates will be posted on this page with the new effective date. Your continued use of the website means you accept the updated terms.